Skip to main content
DesignKit

Refund Policy

Last updated: February 25, 2026

20-Day Money-Back Guarantee

Your satisfaction is our priority. We offer a 20-day money-back guarantee on all digital products purchased through our website. If for any reason you are not completely satisfied with your digital purchase, you may request a full refund within 20 days of the purchase date — no questions asked.

How to Request a Refund

  • Contact Us. Initiate your refund by contacting our customer support team at figma.plugins.ecosystem@gmail.com. Please include your order number and, optionally, the reason for requesting a refund, though you are not required to provide one.

  • Processing Your Refund. Once we receive your refund request, we will process it within 7 business days. The refund will be credited back to the original method of payment. Please note that the timing of the refund appearing on your credit or bank statement can vary based on the policies of the payment provider.

    • Scope

    This refund policy applies to all paid products and services offered through DesignKit, including:


  • Subscription plans (Base, Senior, Lead) for FrameSaver and Sheets2Figma
  • Credit packages for BG Remover

    • The 20-day period begins from the date of the original purchase.

    Exceptions

    We strive to be fair and transparent. However, we reserve the right to deny a refund request in cases of clear abuse of this policy, such as repeated purchases and refund requests for the same product.

    Contact Us

    We are committed to ensuring that our customers have a positive experience with our digital products. If you have any questions or require assistance, please don't hesitate to contact our support team at figma.plugins.ecosystem@gmail.com.